Registration & Purchase

Terms & Conditions

Any contract made with us does not affect the consumers' statutory rights.
Your order with us constitutes your acceptance of our terms and conditions.

Privacy Policy

IoM Academy does not disclose buyers' information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Credit Card Security

All online orders are taken through the WorldPay plc secure server and therefore, we never have access to your credit card details.

Refunds

Refunds are made at the discretion of IOM Communications Ltd*.

Complaints

If you are not happy with any aspect of our service please let us know immediately. We will respond as quickly as possible notifying you that we are dealing with your complaint and giving you an estimated time by which we will have a solution to the problem.



*The IOM Academy is operated by IOM Communications Ltd on behalf of the Institute of Materials, Minerals and Mining. IOM Communications Ltd is a wholly owned subsidiary of the Institute of Materials, Minerals and Mining, Company no. 3285009, charity no. 1059475.

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